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We at VECO want you to be 100% satisfied and completely happy with your purchases from us so if you decide you no longer want the goods for any reason you have a period of 30 working days (starting from the day after you receive them) to return them to us for a no-quibble refund (or exchange if preferred).
When returning items to us we recommend using a tracked and insured service such as Royal Mail Special Delivery. We cannot refund the cost of returning any goods to us unless the return is due to a faulty or damaged item, in which case we will reimburse you the postage cost. Full details of your rights under the Consumer Contracts Regulations 2013 can be found in our Terms & Conditions.
14 Gentleshaw Lane
Please note: we are not able to offer a refund for cut-to-length or made-to-measure items such as cable, sleeving, tubing, bespoke kits etc. unless the goods are damaged/faulty/incorrect. Unwanted goods must be returned in their un-opened, original packaging (where applicable). Please remember to include a copy of your receipt with details / reasons of return etc so we can process the return as promptly as possible.